Call Forwarding Code: Complete Guide for All Carriers (2026)

January 31, 2026 7 min read BubblyPhone Team

Learn the universal call forwarding codes to activate, deactivate, and check call forwarding on any phone. Complete guide for AT&T, Verizon, T-Mobile & more.

What Is a Call Forwarding Code and Why Should You Care?

A call forwarding code is a short dial sequence (like *72 or 21) that instantly redirects your incoming calls to another phone number. Instead of navigating through confusing phone menus or carrier apps, you dial a simple code and you're done in seconds.

But here's what most guides don't tell you: these codes vary significantly between carriers. What works on Verizon won't work on T-Mobile, and vice versa. Using the wrong code means nothing happens—or worse, you might accidentally forward calls to the wrong number.

In this guide, you'll learn the exact codes for your carrier, how to check if forwarding is already active (important for security), and troubleshooting steps when things don't work as expected.


Quick Reference: Call Forwarding Codes by Carrier

Before diving into details, here's what you came for—the codes organized by carrier:

Verizon Call Forwarding Codes

Verizon uses the traditional North American star codes:

Example: To forward all calls to 555-123-4567, dial: *725551234567 and press Call.

AT&T Call Forwarding Codes

AT&T uses GSM/USSD codes since they operate on a GSM network:

Example: To forward all calls on AT&T, dial: *21*5551234567# and press Call.

T-Mobile Call Forwarding Codes

T-Mobile uses the same GSM codes as AT&T:

Pro Tip: The ##002# code cancels ALL types of forwarding at once—useful when you're not sure what's been set up.

US Cellular Call Forwarding Codes

US Cellular follows the Verizon pattern:


Understanding the Two Types of Forwarding Codes

Why do different carriers use different codes? It comes down to network technology.

North American Star Codes (*72/*73)

These codes have been around since landline days and work on CDMA networks (Verizon, US Cellular). They're simple but limited—you can only forward all calls or cancel forwarding.

How they work:

  • Dial *72 followed by the forwarding number
  • Press Call and wait for a confirmation tone
  • If no one answers the forwarding number, try again
  • GSM/USSD Codes (21, #21#, etc.)

    These are more powerful codes used by GSM networks (AT&T, T-Mobile, and most international carriers). They offer granular control over different forwarding scenarios.

    Key advantages:

  • Forward only when busy, unanswered, or unreachable
  • Check forwarding status without changing settings
  • Set custom ring times before forwarding kicks in

  • How to Check If Call Forwarding Is Active on Your Phone

    This is crucial for security. Scammers can enable call forwarding without your knowledge, intercepting your calls and even stealing one-time passwords (OTPs) sent via phone call.

    Check Forwarding Status (GSM Networks: AT&T, T-Mobile)

    Dial these codes and press Call:

  • Check "all calls" forwarding: #21#
  • Check "when busy" forwarding: #67#
  • Check "no answer" forwarding: #61#
  • Check "unreachable" forwarding: #62#
  • Check ALL conditional forwarding: #004#
  • You'll see a message indicating whether forwarding is enabled and to which number.

    Check Forwarding Status (Verizon)

    Verizon doesn't have a status check code. Instead:

  • Dial *72 without a number
  • Listen for the tone—a fast busy tone means forwarding is active
  • Or check via My Verizon app under "Call Settings"
  • Check Via Phone Settings

    iPhone: Settings → Phone → Call Forwarding (shows status and number)

    Android: Phone app → Three dots → Settings → Calls → Call Forwarding


    How to Turn Off Call Forwarding Completely

    If you're having issues or suspect unauthorized forwarding, here's how to cancel everything:

    The Nuclear Option (GSM Networks)

    Dial ##002# and press Call. This cancels ALL types of call forwarding in one go.

    Carrier-Specific Deactivation

    If Codes Don't Work

    Sometimes codes fail due to network issues. Alternative methods:

  • Use your carrier's app (My Verizon, myAT&T, T-Mobile app)
  • Call customer service (Verizon: 800-922-0204)
  • Visit a carrier store for in-person assistance

  • Call Forwarding on iPhone and Android (Settings Method)

    Don't want to memorize codes? Both platforms have built-in settings.

    iPhone Call Forwarding

  • Open Settings
  • Tap Phone
  • Tap Call Forwarding
  • Toggle Call Forwarding on
  • Enter the forwarding number
  • Limitation: This only forwards ALL calls. For conditional forwarding (busy, no answer), you must use dial codes.

    Android Call Forwarding

  • Open the Phone app
  • Tap (three dots) → Settings
  • Tap Calls or Calling accounts
  • Select Call forwarding
  • Choose forwarding type and enter number
  • Note: The exact path varies by Android manufacturer (Samsung, Google Pixel, etc.).


    Common Call Forwarding Problems and How to Fix Them

    "Connection Problem" or "Invalid MMI Code" Error

    Causes:

  • Weak network signal
  • Incorrect code format
  • Carrier doesn't support that code
  • Solutions:

  • Move to an area with better signal
  • Double-check you're using your carrier's codes (not another carrier's)
  • Add country code if forwarding to a different area (e.g., 21+15551234567#)
  • Calls Still Going to Voicemail

    Call forwarding and voicemail are separate systems. If calls go to voicemail, forwarding might be set to forward to voicemail.

    Fix: Dial ##004# to cancel conditional forwarding, then set up forwarding fresh.

    Forwarding Works, But Caller Hears Many Rings

    On GSM networks, you can set how long your phone rings before forwarding. The default is often 20-30 seconds.

    Adjust ring time: Dial *61*[number]**[seconds]#

    Example: *61*5551234567**10# forwards after 10 seconds (options: 5, 10, 15, 20, 25, or 30 seconds).

    "Feature Not Available" Message

    Your plan might not include call forwarding, or you're outside your carrier's coverage area. Contact your carrier to verify call forwarding is enabled on your account.


    Call Forwarding Security: Protecting Yourself from Scams

    Here's something most articles skip: call forwarding can be weaponized against you.

    How Call Forwarding Scams Work

  • Scammer poses as your carrier or bank
  • They instruct you to dial a code "to verify your account" or "fix a problem"
  • The code actually enables forwarding to their number
  • They now receive your calls—including bank verification calls and OTPs
  • Warning Signs Your Calls Are Being Forwarded

  • Calls going straight to voicemail when your phone has signal
  • Friends saying your number rings differently
  • Missing important calls you were expecting
  • Unfamiliar numbers in your recent call log
  • How to Protect Yourself

  • Never dial codes given by unsolicited callers—legitimate carriers don't ask you to dial codes
  • Regularly check forwarding status using #21# (GSM) or your carrier app
  • Enable additional authentication on banking apps (use authenticator apps, not SMS)
  • Set up a PIN with your carrier to prevent unauthorized account changes

  • Important Limitations to Know

    Before relying on call forwarding, understand these restrictions:

  • No international forwarding: Most carriers block forwarding to international numbers
  • Text messages aren't forwarded: Only voice calls are redirected
  • Data/internet isn't forwarded: This is purely for phone calls
  • Billing: Forwarded calls may count against your minutes (if not unlimited)
  • Restricted destinations: Can't forward to hotels, pay phones, or prisons
  • Google Fi exception: Requires app/website setup—dial codes don't work

  • Frequently Asked Questions

    Can someone forward my calls without me knowing?

    Yes, if they have physical access to your phone or trick you into dialing a forwarding code. Regularly check your forwarding status using *#21# (AT&T/T-Mobile) or your carrier's app.

    Does call forwarding work when my phone is off?

    Only if you set up "forward when unreachable" (*62*[number]# on GSM networks). Regular forwarding (*21*) typically requires your phone to be on and connected to the network.

    Will the caller know their call was forwarded?

    Usually no. The call simply connects to the forwarding destination. However, some callers may notice a different ring pattern or slight delay.

    Is call forwarding free?

    The feature itself is typically free. However, you may be charged for the forwarded call as if you answered it yourself—check your plan if you don't have unlimited minutes.

    What's the difference between call forwarding and call diverting?

    They're the same thing. "Call divert" is the term used in the UK, Australia, and other countries. In the US, we say "call forwarding."

    Can I forward calls to a landline?

    Yes, you can forward to any valid phone number within your country, including landlines and VoIP numbers like Google Voice.

    Why did my call forwarding stop working after a software update?

    Updates can reset network settings. Re-enable forwarding through Settings or by dialing the activation code again. If problems persist, reset network settings (Settings → General → Reset → Reset Network Settings on iPhone).

    How do I forward calls to voicemail only?

    On GSM networks, dial *21 to forward all calls to voicemail, or *61*[voicemail number]# to forward only unanswered calls.


    Wrapping Up

    Call forwarding is a powerful feature that's been around for decades, yet most people only scratch the surface of what's possible. Whether you're using Verizon's simple *72/*73 codes or T-Mobile's more granular GSM options, knowing the right codes saves time and frustration.

    Key takeaways:

  • Verizon/US Cellular use *72 to forward and *73 to cancel
  • AT&T/T-Mobile use 21[number]# to forward and ##002# to cancel everything
  • Always check forwarding status regularly for security (#21#)
  • Never dial codes given by unsolicited callers
  • Bookmark this guide for quick reference—you never know when you'll need to redirect your calls in a pinch.

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