Billing, Credits & Pricing
How BubblyPhone pay-as-you-go billing works. Adding credit, packages, rates, invoices, and when you are charged.
BubblyPhone is 100% pay-as-you-go. There are no subscriptions, no monthly fees, and no contracts. You add credit to your account and it is deducted per minute when you make calls. That is it.
Adding Credit
To add credit, go to the Top Up page (or click the + button next to your balance in the top navigation).
- Choose from one of the pre-configured packages, or enter a custom amount. The minimum top-up is $5.
- Larger packages include bonus credit, so you get more value per dollar.
- Pay securely with a credit or debit card. All payments are processed by Stripe, a trusted and PCI-certified payment provider.
- Credit is added to your account instantly after payment.
- Payment declined? See Card Declined or 3-D Secure Failed. Buying in the iPhone or Android app? See Buying Credit in the iPhone & Android Apps.
When You Are Charged
You are charged only when the call is answered. If a call fails, rings out with no answer, or the line is busy, you are not charged.
A call counts as answered when anything picks up the line: the person, a voicemail box, an automated menu, or a call-screening service. When voicemail answers, the phone network connects the call and bills it like any other answered call, so it is charged, even if you hang up during the greeting.
Calls are billed per started minute at the rate for the destination country and number type. An answered call lasting 1 to 60 seconds is charged one full minute, 61 to 120 seconds is charged two minutes, and so on. Ringing time before the answer is never billed. The charge is deducted from your balance when the call ends.
Rates
Call rates vary by country, and sometimes differ between mobile and landline numbers. For example, calling a UK landline may cost less than calling a UK mobile.
- Check the Rates page for current pricing to any country.
- The estimated cost per minute is shown on the Dialer before you place a call, so you always know what you will pay.
Your Balance
Your current balance is displayed on the Dialer page and in the top navigation bar. It updates in real-time after each call, so you always know exactly how much credit you have remaining.
Credit Never Expires
Once you add credit to your account, it stays there until you use it. There is no expiration date and no inactivity fee.
Promo Codes
If you have a promo code, enter it on the Top Up page before completing your purchase. The discount or bonus credit will be applied automatically.
Invoices
Invoices for all your top-ups are available in Settings → Billing. You can download them as PDF files for your records or expense reports.