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Troubleshooting

SIP Error Codes Explained

What SIP error codes like 403, 404, 480, 486, 487, 503, and 603 mean for your BubblyPhone calls. Plain-language explanations and how to fix each one.

When you expand the Technical Details section on a call detail page, you may see a SIP error code. These are standard telecom codes used across the phone industry. Here is what each code means:

CodeMeaningWhat It Means For You
403ForbiddenThe carrier blocked this call. This can happen with international routing restrictions. Some countries or carriers restrict incoming calls from certain regions.
404Not FoundThe phone number does not exist or is no longer in service. Double-check the number and country code.
408Request TimeoutThe call could not be connected in time. The recipient's phone may be turned off or out of range.
480Temporarily UnavailableThe recipient is temporarily unavailable. Their phone may be turned off, in airplane mode, or outside of coverage area. Try again later.
486Busy HereThe recipient is currently on another call. Try calling back in a few minutes.
487Request TerminatedThe call was ended before it was answered. This usually means you cancelled the call before the other person picked up. You are not charged for this.
500Server Internal ErrorA temporary issue with the phone network. This is not something on your end. Try again in a minute — it usually resolves on its own.
503Service UnavailableThe phone network is temporarily overloaded or undergoing maintenance. Try again later.
603DeclineThe recipient actively rejected the call. They saw the incoming call and chose not to answer.
607UnwantedThe call was marked as unwanted by the recipient's carrier or spam filter. This can happen when the recipient's carrier has aggressive call screening enabled.
608RejectedSimilar to 607 — the call was filtered out by anti-spam measures on the recipient's carrier or device.

These codes are industry-standard and not specific to BubblyPhone. For a plain-language explanation of why calls fail, see Why Did My Call Fail? If you see a code not listed here, or need help understanding what happened with a specific call, contact our support team at hello@bubblyphone.com.