Citi phone number: verified official numbers
The main Citi phone number is 1-800-950-5114 (Citi credit cards: general support). The online.citi.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network.
Checked on online.citi.com on November 9, 2026.
All verified Citi numbers
These are the number Citi (Citibank) publishes on its official pages. We list only what we could read there ourselves; a number missing here may still be real, so check citi.com before you trust one that isn't.
| Line | Number | Works from abroad |
|---|---|---|
Citi credit cards: general support Credit card customer service Source: online.citi.com | 1-800-950-5114 | Usually not (toll-free) |
Is this call really from Citi?
You can't tell from caller ID alone: scammers routinely make a real Citi number show up on your screen. The safe move is to hang up and call Citi back on a number from the table above (or from the back of your card or an official letter), never on a number the caller gives you.
Treat these as red flags whoever the caller claims to be: pressure to act right now, threats of arrest, deportation or a frozen account, requests for gift cards, crypto or a wire transfer, and any request for a one-time passcode, PIN or full password. Got a number you don't recognize? Check it below, or run it through the spam number checker.
How to call Citi from abroad
The online.citi.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network.
Toll-free numbers are paid for by the organization, and that arrangement mostly stops at the border, so a foreign mobile usually gets an error. Our guide to calling 1-800 numbers from outside the US covers the ways around it.
Not sure you have the number in the right format? The phone number validator shows how to dial it from your country. With BubblyPhone you can call a US number from your browser, billed per started minute at the rate shown before you dial.
Frequently asked questions
What is the Citi phone number?
The main Citi phone number is 1-800-950-5114 (Citi credit cards: general support). The online.citi.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network. We copied it from online.citi.com on November 9, 2026.
Can I call Citi from outside the US?
The online.citi.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network. Check citi.com for online or chat options before you travel.
Is 1-800-950-5114 really Citi?
Yes, 1-800-950-5114 is published on online.citi.com as the Citi line for Citi credit cards: general support. But scammers can make any number appear on your caller ID, so a call showing it isn't proof. If it called you, hang up and call 1-800-950-5114 back yourself.
Sources
Every number on this page was read on an official page (online.citi.com) on November 9, 2026. Pages we checked:
- online.citi.com/US/nga/contactus