How to Call the Moroccan Embassy in Germany (Berlin, Frankfurt, Düsseldorf)

The Moroccan embassy in Berlin answers on +49 30 20 61 240 (Niederwallstraße 39, 10117 Berlin), and its consular services keep public hours of Monday to Friday, 10:00–14:00 German time. But that is only the right number if the embassy actually handles your file: Morocco divides Germany into consular districts, and depending on your Bundesland your CIN, passport or civil-status paperwork belongs to the consulate-general in Frankfurt or Düsseldorf instead — each with its own phone line and hours.

This page exists because finding those numbers is genuinely hard right now: when we checked in August 2026, the Berlin embassy's own website wouldn't load at all, the foreign ministry's consular portal blocks most automated lookups, and the directory sites that fill the search results contradict each other. So we verified every number below against two authoritative sources — the German Federal Foreign Office's official list of accredited missions and Morocco's own consular-services portal — and dated everything. It also exists because we see these calls on our own network: Moroccans in Germany, Austria and Switzerland calling their consulate before a trip, a renewal, or a summer drive home.

What Is the Phone Number of the Moroccan Embassy in Germany?

+49 30 20 61 240 — the Embassy of the Kingdom of Morocco in Berlin (Botschaft des Königreichs Marokko / Ambassade du Royaume du Maroc), Niederwallstraße 39, 10117 Berlin. Consular questions can also go to sc-berlin@maec.gov.ma. There is a second number worth saving: Morocco's foreign ministry runs a dedicated consular call center for Germany on +49 30 22 02 73 45 — also a Berlin landline — for questions, remarks and complaints about any consular service.

All five Moroccan missions in Germany, as listed by the German Federal Foreign Office's register of accredited missions and Morocco's consular portal (August 2026):

Verified August 2026. Hours are the standard public windows published on Morocco's consular portal and can change around holidays — the portal marks each mission open or closed in real time. Before dialing from abroad, validate the format — no leading zero after +49.

Embassy or Consulate — Which One Handles Your Case?

The one whose consular district covers your Bundesland — not necessarily the nearest building. Morocco assigns every German state to exactly one mission, and applications filed at the wrong one get redirected. The official assignment (August 2026):

We cross-checked this both ways on the ministry's own consulate finder: enter a Saxony or Hamburg address and it routes you to the Berlin embassy; enter a Bavarian one and it routes you to Frankfurt — even though Bavaria also has an honorary consul in Tutzing.

When to Call: Narrow Windows and a Double Holiday Calendar

Call in the morning, early in the window. The public windows are short — four hours in Berlin and Düsseldorf (10:00–14:00), six in Frankfurt (09:00–15:00) — and they serve the walk-in counters at the same time, so the phones are hardest to reach late in the window and easiest in the first half hour.

Two calendar effects catch people out. First, Moroccan missions observe both countries' holidays — the Berlin embassy's published closure list mixes German dates (October 3, December 25–26) with Moroccan ones: Throne Day (July 30), Oued Eddahab and Revolution Day (mid-August), the Green March (November 6) and Independence Day (November 18), plus the movable religious holidays. A Tuesday that is a perfectly normal workday in Germany can still be a consulate holiday. Second, the weeks before the big summer return to Morocco are the crush: CIN and passport renewals pile up from May onward as families get documents in order before driving or flying south. If your paperwork can be done in winter, do it in winter.

What It Costs: You're Calling Berlin, Not Rabat

Here's the twist most people miss: the Moroccan embassy's number is a German landline. You pay the rate to Germany — one of the cheapest countries in the world to call — not the rate to Morocco, which is one of the more expensive. From our browser dialer, the difference is stark:

• Moroccan embassy or consulate in Germany (+49 30, +49 69, +49 211): about $0.06/min — a full 15-minute consular call costs about $0.95
• Calling an office in Morocco directly (+212): about $0.58/min to landlines and up to ~$2/min to mobiles — the same 15 minutes runs $8.70 or more

So for anything a Moroccan mission in Germany can resolve, calling the mission is roughly a tenth the price of calling Morocco itself — same government, different phone network. Even Morocco's foreign ministry plays by this logic: its consular call center for residents of Germany sits on a Berlin 030 number, not a Rabat one. And if you're calling from outside Germany on a mobile plan, roaming or standard international rates of €1–3/min make a browser call the difference between cents and a restaurant bill. Rates for every country are on the rates page, and the host-country-number rule works for every mission on earth — the general mechanics are in our guide to calling any embassy or consulate abroad.

What You Can Settle by Phone — and What Needs an Appointment

The services Moroccan consulates in Germany actually provide, per the ministry's consular portal: the electronic national ID card, CNIE/CIN (Carte Nationale d'Identité Électronique — in German paperwork often “marokkanischer Personalausweis”), first issue and renewal; the biometric passport (passeport biométrique / biometrischer Reisepass); consular registration (immatriculation consulaire); transcription of births and marriages into Moroccan civil status (état civil); the family booklet (livret de famille); legalization of signatures and certified copies (légalisation / Beglaubigung); powers of attorney for marriage and real-estate transactions (procuration / Vollmacht); criminal-record extracts; and the laissez-passer travel pass for lost-passport situations.

Anything biometric — CNIE and passport applications — requires you in the building: fingerprints and photo are captured on site, and appointments are booked through the ministry's online consular appointment platform. What the phone is actually for:

• Confirming the document list before you travel. Consular document requirements are detailed — a marriage transcription needs a different file than a CNIE renewal. A ten-minute call that saves a second 400 km round trip to Frankfurt is the single most valuable call you can make to a consulate.
• Following up a pending application — passports and transcriptions that are “in process” longer than expected.
• Appointment problems — no slots showing, a booking you need to move, or a case the portal's categories don't fit.
• Anything the call center handles — the +49 30 22 02 73 45 line exists precisely for questions and complaints that shouldn't require reaching your specific consulate.

Calling From Outside Germany: Austria, Switzerland, France

A lot of the traffic to these numbers doesn't come from inside Germany at all. If you moved from Cologne to Vienna or Zurich, your Moroccan file may still sit at the Düsseldorf consulate; families are split across the Rhine between Germany, France and Switzerland; and a document started at one consulate is finished at the same one. From abroad, the local German formats convert the standard way: drop the leading zero and add +49 — 030 20 61 240 becomes +49 30 20 61 240, 0211 650 45 10 becomes +49 211 650 45 10.

From an Austrian, Swiss or French mobile plan that's an international call to Germany; from a browser dialer it's the same ~$0.06/min as from anywhere else, because the internet doesn't care where you sit. Morocco's ministry does publish separate consular call-center numbers for residents of Austria, Switzerland and France — but your consulate stays the one holding your file, and that's the one you need on the phone.

Frequently Asked Questions

Related Guides