Visa phone number: verified official numbers
The main Visa phone number is 1-800-847-2911 (Global Customer Assistance, U.S.). Hours: 24/7. From outside the US, call +1-303-967-1096 (International collect, not toll-free).
Checked on usa.visa.com on November 9, 2026.
All verified Visa numbers
These are the 2 numbers Visa publishes on its official pages. We list only what we could read there ourselves; a number missing here may still be real, so check visa.com before you trust one that isn't.
| Line | Number | Works from abroad |
|---|---|---|
Global Customer Assistance (U.S.) Report a lost/stolen Visa card, emergency card replacement or cash Hours: 24/7 Source: usa.visa.com | 1-800-847-2911 | Usually not (toll-free) |
International collect Lost/stolen card from any country not listed or if toll-free fails (call collect via local operator) Hours: 24/7 Source: usa.visa.com | +1-303-967-1096 | Yes |
Is this call really from Visa?
You can't tell from caller ID alone: scammers routinely make a real Visa number show up on your screen. The safe move is to hang up and call Visa back on a number from the table above (or from the back of your card or an official letter), never on a number the caller gives you.
What Visa says about how it contacts you
- Visa says never to give personal information over the phone unless you're sure who you're talking to. (usa.visa.com)
Treat these as red flags whoever the caller claims to be: pressure to act right now, threats of arrest, deportation or a frozen account, requests for gift cards, crypto or a wire transfer, and any request for a one-time passcode, PIN or full password. Got a number you don't recognize? Check it below, or run it through the spam number checker.
How to call Visa from abroad
From outside the US, call +1-303-967-1096 (International collect, not toll-free).
Toll-free numbers are paid for by the organization, and that arrangement mostly stops at the border, so a foreign mobile usually gets an error. Our guide to calling 1-800 numbers from outside the US covers the ways around it.
Not sure you have the number in the right format? The phone number validator shows how to dial it from your country. With BubblyPhone you can call a US number from your browser, billed per started minute at the rate shown before you dial.
Frequently asked questions
What is the Visa phone number?
The main Visa phone number is 1-800-847-2911 (Global Customer Assistance, U.S.). Hours: 24/7. From outside the US, call +1-303-967-1096 (International collect, not toll-free). We copied it from usa.visa.com on November 9, 2026.
Can I call Visa from outside the US?
Yes: From outside the US, call +1-303-967-1096 (International collect, not toll-free). You pay the normal per-minute rate for a call to the US.
Is 1-800-847-2911 really Visa?
Yes, 1-800-847-2911 is published on usa.visa.com as the Visa line for Global Customer Assistance, U.S.. But scammers can make any number appear on your caller ID, so a call showing it isn't proof. If it called you, hang up and call 1-800-847-2911 back yourself.
Does Visa call or text people?
Visa says never to give personal information over the phone unless you're sure who you're talking to. If a call doesn't fit that, hang up and contact Visa on a number from this page.
What are the Visa phone hours?
The Global Customer Assistance, U.S. line (1-800-847-2911) is open 24/7, according to usa.visa.com.
Sources
Every number on this page was read on an official page (usa.visa.com) on November 9, 2026. Pages we checked:
- usa.visa.com/support/consumer/lost-stolen-card.html
- usa.visa.com/supporting-info/support/call-visa.html
- usa.visa.com/support/consumer/security.html