DHL Express phone number: verified official numbers
The main DHL Express phone number is 1-800-225-5345 (Customer Service, 1-800-CALL DHL). Hours: Monday – Friday 6:00 AM – 7:00 PM Arizona Time. The dhl.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network.
Checked on dhl.com on November 9, 2026.
All verified DHL Express numbers
These are the 3 numbers DHL Express USA publishes on its official pages. We list only what we could read there ourselves; a number missing here may still be real, so check dhl.com before you trust one that isn't.
| Line | Number | Works from abroad |
|---|---|---|
Customer Service (1-800-CALL DHL) DHL Express US customer service Hours: Monday – Friday 6:00 AM – 7:00 PM Arizona Time Source: dhl.com | 1-800-225-5345 | Usually not (toll-free) |
Billing Assistance Billing Source: dhl.com | 1-800-722-0081 | Usually not (toll-free) |
Attempted Delivery Notices Missed delivery notices Source: dhl.com | 1-888-273-8876 | Usually not (toll-free) |
Is this call really from DHL Express?
You can't tell from caller ID alone: scammers routinely make a real DHL Express number show up on your screen. The safe move is to hang up and call DHL Express back on a number from the table above (or from the back of your card or an official letter), never on a number the caller gives you.
Treat these as red flags whoever the caller claims to be: pressure to act right now, threats of arrest, deportation or a frozen account, requests for gift cards, crypto or a wire transfer, and any request for a one-time passcode, PIN or full password. Got a number you don't recognize? Check it below, or run it through the spam number checker.
How to call DHL Express from abroad
The dhl.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network.
Toll-free numbers are paid for by the organization, and that arrangement mostly stops at the border, so a foreign mobile usually gets an error. Our guide to calling 1-800 numbers from outside the US covers the ways around it.
For hold times, the best hours to call from your time zone and what to have ready, see how to call DHL from abroad.
Frequently asked questions
What is the DHL Express phone number?
The main DHL Express phone number is 1-800-225-5345 (Customer Service, 1-800-CALL DHL). Hours: Monday – Friday 6:00 AM – 7:00 PM Arizona Time. The dhl.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network. We copied it from dhl.com on November 9, 2026.
Can I call DHL Express from outside the US?
The dhl.com pages we checked don't list a separate number for callers outside the US, and toll-free numbers usually can't be reached from a foreign phone network. Check dhl.com for online or chat options before you travel.
Is 1-800-225-5345 really DHL Express?
Yes, 1-800-225-5345 is published on dhl.com as the DHL Express line for Customer Service, 1-800-CALL DHL. But scammers can make any number appear on your caller ID, so a call showing it isn't proof. If it called you, hang up and call 1-800-225-5345 back yourself.
What are the DHL Express phone hours?
The Customer Service, 1-800-CALL DHL line (1-800-225-5345) is open Monday – Friday 6:00 AM – 7:00 PM Arizona Time, according to dhl.com.
Sources
Every number on this page was read on an official page (dhl.com) on November 9, 2026. Pages we checked:
- dhl.com/us-en/home/express/help-and-support/contact-dhl-express.html