+62 831 Number: Axis Network Explained and Safety Guide

December 14, 2025 6 min read BubblyPhone Team

+62 831 is an Axis mobile number from Indonesia. Learn about this budget carrier, how to spot scams, and what to do if you receive unexpected contact.

+62 831 is an Indonesian mobile number on the Axis network. Axis operates as a subsidiary of XL Axiata, one of Indonesia's major telecommunications providers. The 831 prefix identifies this specific carrier.

Received unexpected contact from a +62 831 number? This guide explains what you're dealing with and how to determine whether the communication is genuine or fraudulent.


What Does +62 831 Mean?

The number breaks down as follows:

  • +62 — Indonesia's international country code
  • 831 — Axis mobile carrier prefix
  • Remaining digits — Individual subscriber number
  • Axis positions itself as a budget-friendly mobile option, popular among younger Indonesian users and those seeking affordable prepaid plans. The network operates on XL Axiata's infrastructure, providing 4G coverage across major Indonesian cities and islands.


    About Axis (XL Axiata)

    Axis launched in 2008 and was acquired by XL Axiata in 2014. Today it functions as XL's budget brand, similar to how major carriers worldwide operate discount sub-brands.

    Key details:

  • Parent company: XL Axiata (Indonesia's third-largest carrier)
  • Market position: Budget/youth-focused prepaid brand
  • Coverage: Nationwide via XL Axiata infrastructure
  • Subscribers: Tens of millions across Indonesia
  • The brand targets price-conscious consumers with competitive data packages and promotional pricing. This affordability, unfortunately, also makes Axis SIMs attractive to fraudulent operations.


    Is +62 831 a Scam?

    The 831 prefix itself is legitimate — millions of Indonesians use Axis for everyday communication. However, scammers exploit these numbers for several reasons:

    Low barrier to entry: Axis prepaid SIMs are inexpensive and require minimal documentation to purchase.

    Youth association: The brand's younger demographic sometimes makes 831 numbers appear more "casual" or trustworthy in messaging contexts.

    Volume coverage: High user numbers mean scam operations blend into legitimate traffic.

    Common Scam Patterns From +62 831

    Task/Job Scams: Messages offering payment for simple online tasks — liking videos, rating apps, completing surveys. Initial small payments build trust before requests for "deposits" to access higher-paying work. These deposits vanish along with the scammer.

    Investment Schemes: Contacts promoting cryptocurrency trading groups, forex opportunities, or exclusive investment platforms. Fake profit screenshots and testimonials create false credibility before victims deposit funds they'll never recover.

    Romance Approaches: "Wrong number" messages that evolve into friendly conversation, gradually building emotional connection before financial requests emerge — usually for emergencies, travel, or joint "investments."

    Impersonation: Claims to represent banks, government agencies, or delivery services. These typically involve urgent requests for verification codes, personal details, or payment of supposed fees.


    Warning Signs From +62 831 Numbers

    Exercise caution if a +62 831 contact:

  • Initiates conversation without prior relationship
  • Offers unsolicited job opportunities or investment advice
  • Creates artificial urgency around decisions or payments
  • Requests personal information, banking details, or verification codes
  • Refuses to verify identity through video call
  • Sends links to unfamiliar websites or apps
  • Asks for payment via gift cards, cryptocurrency, or wire transfer
  • Uses poor grammar while claiming professional affiliation

  • When +62 831 Contact May Be Legitimate

    Not every 831 message signals danger. Consider the contact genuine if:

  • You have existing connections to Indonesia (friends, family, business contacts)
  • The timing aligns with expected communication (travel bookings, online purchases)
  • The person references specific details only a real contact would know
  • They willingly verify identity through video call or alternative channels
  • You can independently confirm their claimed affiliation (business, organisation)
  • The number appears in legitimate online directories or business listings

  • All Axis Mobile Prefixes

    The 831 prefix is one of several assigned to Axis:

    Any Indonesian number beginning with +62 followed by 831, 832, 833, or 838 connects through the Axis network.

    For information on the 838 prefix specifically, see our guide on +62 838 WhatsApp numbers.


    How Axis Compares to Other Indonesian Carriers

    Indonesia's mobile market includes several major players:

    Axis shares infrastructure with parent company XL Axiata but operates independently as a distinct brand with separate pricing and marketing.

    For details on other prefixes, see our guides on +62 857 numbers (Indosat) and our complete Indonesia phone number format guide.


    What to Do If +62 831 Contacts You

    Via WhatsApp

    Step 1: Pause before responding Scammers rely on quick, emotional reactions. Take time to assess the situation.

    Step 2: Evaluate the profile Check for realistic photos, bio information, and account history. Stock images, empty profiles, or brand-new accounts warrant suspicion.

    Step 3: Search the number Copy the complete number (including +62) into Google. Reported scam numbers frequently appear in fraud databases and complaint forums.

    Step 4: Verify independently If someone claims business or personal connections, confirm through channels you control — not links or contacts they provide.

    Step 5: Block and report if suspicious WhatsApp's reporting function helps identify and remove fraudulent accounts. Access it through the contact's profile menu.

    Detailed guidance: WhatsApp Messages From +62: Scam or Real?

    Via Phone Call

    Don't return missed calls blindly Callback scams connect you to premium-rate lines. If you don't recognise the number, let voicemail handle it.

    Listen for red flags Robotic voices, pre-recorded messages, or immediate requests for personal information indicate scam operations.

    Hang up on suspicious calls You owe nothing to unknown callers. Disconnect if anything feels wrong.

    Block repeat offenders Use your phone's blocking function to prevent further contact from specific numbers.

    More details: Missed Call From +62: What It Means


    How to Verify a +62 831 Number

    When you need to confirm legitimacy:

    Online Search

    Paste the full international number into search engines. Scam numbers accumulate reports across fraud awareness sites, forums, and social media complaints.

    Reverse Lookup Services

    Some services identify carrier information and flag reported numbers. Results vary by database coverage.

    Video Call Request

    Scammers avoid video calls because fabricated identities collapse under visual scrutiny. Willingness to video chat suggests genuine contact.

    Independent Business Verification

    For claimed business affiliations, locate official contact information through your own research — company websites, LinkedIn, official directories. Never trust contact details provided by the suspicious party.

    Carrier Verification

    The 831 prefix confirms the number uses Axis network infrastructure. While this verifies the carrier, it doesn't confirm the user's intentions.


    Calling +62 831 Numbers From Abroad

    Need to reach a legitimate +62 831 contact?

    From the United States

    011 + 62 + 831 + subscriber number
    Example: 011-62-831-1234-5678
    

    From the United Kingdom

    00 + 62 + 831 + subscriber number
    Example: 00-62-831-1234-5678
    

    From Any Mobile

    + 62 + 831 + subscriber number
    Example: +62-831-1234-5678
    

    Traditional carrier rates for Indonesian mobile calls often reach $2-3 per minute or higher. For regular international calling, browser-based calling provides significant savings without app downloads or complicated setup.

    View Indonesia calling rates →


    Frequently Asked Questions

    What network is +62 831?

    +62 831 belongs to Axis, a budget mobile brand operated by XL Axiata. Axis functions as XL's prepaid subsidiary, targeting price-conscious Indonesian consumers with competitive data and calling packages.

    Are all +62 831 numbers scams?

    No. Millions of legitimate Indonesian users have Axis numbers with the 831 prefix. The prefix itself is completely genuine — scammers simply exploit these numbers alongside those from every other carrier. Verify unexpected contacts rather than assuming fraud.

    Why do scammers use +62 831?

    Axis prepaid SIMs are inexpensive and widely available. The budget brand's accessibility makes numbers easy to obtain for fraudulent operations. Additionally, virtual number services sell +62 831 numbers to users worldwide, allowing scammers to display Indonesian caller IDs regardless of actual location.

    Can I block all 831 numbers?

    Standard smartphones can't block entire prefixes — only individual numbers. Alternatives include enabling "silence unknown callers" to send unfamiliar international numbers directly to voicemail, or using third-party call-blocking apps with regional filtering capabilities.

    How do I report a scam from +62 831?

    On WhatsApp, open the chat, tap the contact name, and select "Report Contact." For phone scams, report to your carrier and national consumer protection agencies. In the US, file reports at reportfraud.ftc.gov. In the UK, contact Action Fraud.


    Summary

    +62 831 is an Indonesian mobile number on the Axis network, a budget brand operated by XL Axiata. The prefix is entirely legitimate, used by millions of Indonesian subscribers for everyday communication.

    However, the same accessibility that makes Axis popular with budget-conscious consumers also attracts fraudulent operations. Scammers exploit 831 numbers for task scams, investment fraud, romance schemes, and impersonation attempts.

    Protect yourself by:

  • Verifying unexpected contacts through independent channels
  • Searching numbers online before engaging
  • Never sharing personal or financial information with unverified contacts
  • Blocking and reporting obvious scam attempts
  • The carrier prefix reveals the network — not the caller's intentions. Verification determines legitimacy.


    Related Guides:

  • Indonesia Country Code +62: Complete Guide
  • +62 857 Number: Indosat Network Guide
  • +62 838 WhatsApp Number: What to Know
  • WhatsApp Messages From +62: Scam or Real?
  • Missed Call From +62: What It Means
  • Compare International Calling Apps
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