# BubblyPhone Help Documentation

> Complete help documentation for BubblyPhone, the browser-based international calling service. Each article below has a plain-markdown version for machine reading and a web version for humans.

## Billing & Account

- [Account Settings & Security](https://bubblyphone.com/help-md/account.md): Manage your BubblyPhone account settings. Change your password, connect Google sign-in, update notifications, manage payment security, and delete your account.
- [Billing, Credits & Pricing](https://bubblyphone.com/help-md/billing.md): How BubblyPhone pay-as-you-go billing works. Adding credit, packages, rates, invoices, and when you are charged.
- [Refunds & Reporting Call Issues](https://bubblyphone.com/help-md/refunds.md): How to report a call issue on BubblyPhone, request a refund for failed calls, and understand our refund policy for unused calling credits.

## Understanding Your Calls

- [Reading Your Call Details](https://bubblyphone.com/help-md/call-details.md): How to find and understand your call details on BubblyPhone. View call duration, cost breakdown, status timeline, and technical information for every call.
- [Understanding Call Statuses](https://bubblyphone.com/help-md/call-status.md): What Completed, Failed, Initiated, and Ringing mean for your BubblyPhone calls. Learn what each status indicates and what to do next.
- [Why Did My Call Fail?](https://bubblyphone.com/help-md/why-calls-fail.md): Every call failure reason explained in plain language. Timeout, busy, rejected, WebRTC errors, and what to do about each one.

## Features

- [Testing Your Connection](https://bubblyphone.com/help-md/connection-test.md): How to test if your internet connection, microphone, and browser are ready for BubblyPhone calls. Run a quick diagnostic before your first call.
- [Managing Your Contacts](https://bubblyphone.com/help-md/contacts.md): How to add, import, export, and organize your contacts on BubblyPhone. Set favorites for quick dialing and sync across web and mobile apps.
- [BubblyPhone on iOS & Android](https://bubblyphone.com/help-md/mobile-apps.md): Download BubblyPhone native apps for iPhone and Android. Get better audio quality, push notifications for missed calls, and a synced account across all devices.
- [Call Transcription & AI Summary](https://bubblyphone.com/help-md/transcription.md): How to enable call transcription on BubblyPhone. Record your international calls, get full text transcripts, and AI-powered summaries automatically.

## Troubleshooting

- [SIP Error Codes Explained](https://bubblyphone.com/help-md/error-codes.md): What SIP error codes like 403, 404, 480, 486, 487, 503, and 603 mean for your BubblyPhone calls. Plain-language explanations and how to fix each one.
- [Troubleshooting Common Issues](https://bubblyphone.com/help-md/troubleshooting.md): Fix common BubblyPhone issues. Solve audio problems, calls not connecting, microphone not detected, balance discrepancies, and browser compatibility.

## My Numbers

- [Getting a US Number](https://bubblyphone.com/help-md/getting-a-us-number.md): How to search for and buy a dedicated US phone number on BubblyPhone. Filters, area codes, the purchase flow, and what happens after you claim a number.
- [Making Outbound Calls from Your Number](https://bubblyphone.com/help-md/making-outbound-calls.md): How to use the per-call caller-ID dropdown to call from your dedicated number, and how the EU/UK fallback banner works for better connectivity to European destinations.
- [My Numbers Billing & Lifecycle](https://bubblyphone.com/help-md/my-numbers-billing.md): How the $3/month recurring billing works, low-balance warning emails, the 7-day grace period when a charge fails, and what happens if you do not top up in time.
- [My Numbers — What it is and what you can do](https://bubblyphone.com/help-md/my-numbers-overview.md): Overview of dedicated US phone numbers on BubblyPhone. Pricing, what you can do, who it is for, and the things deliberately not supported in this version.
- [Number Settings](https://bubblyphone.com/help-md/number-settings.md): Configure forwarding to your cell, push notifications, voicemail greeting, display label, and how to release a number you no longer want.
- [Receiving Calls on Your Number](https://bubblyphone.com/help-md/receiving-calls.md): How inbound calls work on your dedicated US number. Push notifications, browser ringing, cell forwarding, voicemail fallback, and per-minute billing.
- [Sending & Receiving Text Messages](https://bubblyphone.com/help-md/receiving-text-messages.md): Two-way SMS on your dedicated number. Receive texts from anywhere, send and reply from the Messages tab (US & Canada), threaded conversations, and per-message costs.
- [Voicemail Features](https://bubblyphone.com/help-md/voicemail-features.md): Custom greetings, automatic transcription, listening to voicemails in the dashboard or via email, and storage retention for your dedicated US number voicemails.

## Getting Started

- [Getting Started with BubblyPhone](https://bubblyphone.com/help-md/getting-started.md): Learn how to create an account, add credit, and make your first international call with BubblyPhone.
- [How to Make International Calls](https://bubblyphone.com/help-md/making-calls.md): Step-by-step guide to making international calls with BubblyPhone. Country codes, dial pad, during-call controls, and favorites.
